Safety at

Secure your finances with us.
We secure your data.

The bouncers

Account Verification
& Privacy

Flexvelop Verification identity card
The security of our users' data is our top priority.

Our system is configured in such a way that we only need to process and store as little of our users' data as possible. This automatically reduces data risks and at the same time simplifies the conclusion of our contracts.

By using various security functions, we also maximize the protection of payment transactions and the privacy of each user account.

To ensure that no contract can be concluded incorrectly, each user's account must be verified beforehand. This is done by verifying the ID card and the e-mail account when the contract is first concluded.

Both steps can be completed within a few seconds either directly at the retailer's premises or conveniently from a smartphone or laptop.

Safety function

Credit check

Credit check

Flexvelop credit check stages.svg
As a matter of principle, we check the creditworthiness of companies via the credit reference agency Creditreform.

However, if a company is less than three years old, there is usually no data available for checking yet. In these cases, we simply check the creditworthiness of the natural person behind the request via the credit agencies Boniversum and Schufa.

Due to this flexibility in the check, we can also help founders who are usually rejected by banks and leasing companies.

But don't worry!
There is no entry at the credit agency (neither at the Creditreform, nor at the Schufa), because "Flexen" is not a form of credit, but a simple rent.

So both your credit rating, your balance sheet, and your bank account remain free and attractive for banks and important credits.

What data do we collect?

Privacy & Cookies

Flexvelop Cookie Illustration Orange

In order to constantly improve ourselves, we use cookies on our site.
But why actually? Cookies allow us to see anonymously how often a subpage is clicked on, what terms are searched for and from where the visitors came to our site.

This allows us to understand what content really interests our visitors and how we can better structure our site.
This keeps our focus on the most important thing:
That you are satisfied with us!

According to the DSGVO, you yourself decide which data we are allowed to collect.

Most of the time, you confirm the cookie banner reflexively out of habit. But that's not a problem, because you can find all the information about the data we collect under your personal cookie report and can adjust these settings - even afterwards.

Transparent and worry-free - just like our contracts.

Personal Cooking Report


Any questions?

Then you will find all the answers in our FAQs.
There we have written down all frequently asked questions, provided them with an answer and sorted them. If you still have a question, you can also contact us directly via the contact form.
FAQ / Contact