Please report the damage immediately by e-mail to: backoffice@flexvelop.com
Please send us the following information so that we can process the case quickly:
Your contract number or serial number
A brief description of the damage
Important:
If the damage was caused by a third party, a police report must be filed within 24 hours.
A notification period of 7 days applies for the notification of Flexvelop.
If this period is exceeded, the insurance cover expires.
