Help Center

FLEX | Help Center

Functions & details

Accounting

Payment & Invoice

Payment methods and installment collection

When do I pay the first rental installment?

We collect the first rental rate "in advance" directly at the conclusion of the contract. If you don't take your device with you immediately, but have to wait for delivery after signing the contract, the further rental rates will of course only start from the day of delivery. So everything remains fair and transparent.

What payment method is used?

We always collect the rental installments via SEPA direct debit.

Are there any additional fees during the contract period?

No, there are no additional fees with Flexvelop. Everything remains transparent and without any hidden surprises.

Where can I find the lease agreement and the invoices for the rental installments?

After signing the contract, you will automatically receive your rental agreement, which also serves as a recurring invoice, as a PDF by e-mail. You can also download the document at any time from your free customer account. With this document, you can claim all installments in full as operating expenses for tax purposes.

Will a credit report be obtained from me?

Yes, we check your company's creditworthiness via the Creditreform credit agency. If your company is less than three years old, there is often no company data available for the check. In this case, we will check your personal creditworthiness. This means we can also help founders who are usually rejected across the board by most banks and leasing companies because they do not yet have a sufficient sales history.

But don't worry! You won't get an entry with the credit agency (neither with Creditreform nor with Schufa) because "flexing" is not a form of credit, but a simple lease. This keeps your credit rating, your balance sheet and your bank account free and attractive for banks and for important loans.