Action Required / Documents

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Below you will find an explanation for each of the document boxes.

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"Action required" button

If an important document has not yet been uploaded, the "Action required" button is displayed in the dashboard for the respective contract. This will take you to the document area of the contract. You can upload the invoice there.

Alternatively, you can also click on the contract and then click on the "Documents" button at the top of the detailed view.

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1. upload delivery bill

The contract period for the customer only begins once the delivery bill has been uploaded and the device has been delivered.

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2. upload invoice

In order for us to be able to transfer the money for the devices to you, you must issue us with a correct invoice for the respective device value.

You can find out which information should not be missing here.

The invoice is always paid on the Monday of the following week. The deadline for the respective week is therefore Sunday - everything that is uploaded on Sunday is still in the payment run.

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3. store the serial number

Due to legal requirements, the serial number is mandatory for every FLEX contract.

It must be specified for each device. Ideally, this should also be indicated on the delivery bill or invoice.

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4. store further documents

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5. store external document number

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