Contents of the invoice

Please note the following points when uploading:

1. ‍Only upload the invoice when it is certain that delivery will take place within the next two weeks.
   ‍We will paytheinvoice within 7 working days.‍
2. Invoice amount must correspond to the price in the offer price
   Please only ever invoice us for the exact amount that you entered when sending the offer. You must invoice the customer separately for additional delivery charges, warranty extensions or other service costs.
3. Same device name on FLEX offer and invoice
   Please enter the same device name in the invoice as in the offer that was sent from your dealer account. ‍
4. Serial number on the invoice (if necessary on the delivery bill)
   Please always write the serial number of the device on the invoice. We need this on the delivery bill at the latest.‍
5. In principle, no assumption of shipping or delivery costs
   Please invoice the customer separately for shipping or delivery costs if these exceed EUR 10. ‍
6. ‍Invoice uploadinstead of sending by post
   Please always upload the invoice and delivery bill in digital form to your retailer account.

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The invoice recipient must be:

Flexvelop GmbH
Elbchaussee 228
22605 Hamburg

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Upload the invoice

1. "Action required" button

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If an important document has not yet been uploaded, the "Action required" button is displayed in the dashboard for the respective contract. This will take you to the document area of the contract. You can upload the invoice there.

Alternatively, you can also click on the contract and then click on the "Documents" button at the top of the detailed view.

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2. select and upload invoice

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The exact invoice amount for the device is displayed in the highlighted box.

You can select the file on your computer using the "Please select file" field and then click on the orange "Upload" button.

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If you have any further questions, please contact us by e-mail: info@flexvelop.com

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